Page 1 of 1
Ruger Customer Support
Posted: Fri Mar 18, 2016 7:26 pm
by holmqer
Last week at a match my Ruger Mark III started to malfunction badly. After getting home and taking it apart, I discovered a broken firing pin rebound spring. I called Ruger Customer Support, and they sent me a replacement for free. Installed it tonight, and look forward to going to the range tomorrow and try it out.
The lady I spoke to was very helpful and pleasant. I though this was excellent customer support.
Re: Ruger Customer Support
Posted: Sat Mar 19, 2016 4:47 am
by David M
Its a pity then that Ruger will not support their Old Army .44 the same wäy.
Re: Ruger Customer Support
Posted: Sat Mar 19, 2016 4:54 am
by j-team
David M wrote:Its a pity then that Ruger will not support their Old Army .44 the same wäy.
David, no self respecting black powder shooter should own one of those anyway!
Re: Ruger Customer Support
Posted: Sat Mar 19, 2016 8:59 am
by mikeyj
The difference, I suppose, is that they're not making Old Army parts anymore. I phoned Ruger about a rear sight for my 1970s Blackhawk and they sent one free.
Re: Ruger Customer Support
Posted: Tue Mar 22, 2016 9:49 pm
by Leon
j-team wrote:David M wrote:Its a pity then that Ruger will not support their Old Army .44 the same wäy.
David, no self respecting black powder shooter should own one of those anyway!
Oh, and what should they own instead?
Re: Ruger Customer Support
Posted: Wed Mar 23, 2016 7:46 am
by David M
Leon wrote:j-team wrote:David M wrote:Its a pity then that Ruger will not support their Old Army .44 the same wäy.
David, no self respecting black powder shooter should own one of those anyway!
Oh, and what should they own instead?
I don't own one , I need the parts to fix other peoples guns.
For blackpowder 25m i shoot a 1858 remington .44 (by hege of germany, vintage about 1982).