Thanks to Jessica at Pilkington
Posted: Fri Aug 09, 2013 10:13 am
Just want to say thanks to Jessica at Pilkington.
I recently decided to purchase a Morini 162EI that Pilkington had available.
I am new to the air gun regimen of shooting and had several questions prior to my decision to purchase.
Jessica was a consummate professional in handling my issues. When I posed a question that she didn't have an immediate answer for, she acknowledged the fact and proceeded to get the answer in a timely manner.
It is refreshing to find someone who doesn't know the correct answer to a question and just makes a "guess".
Jessica is a rare individual who is an advocate for the customer and makes one feel that they are a special and valued commodity.
Pilkington Competition hopefully recognizes Jessica as the asset that she is.
Thanks again Jessica for the "WOW" level of Customer Service that you provided me.
Dave
I recently decided to purchase a Morini 162EI that Pilkington had available.
I am new to the air gun regimen of shooting and had several questions prior to my decision to purchase.
Jessica was a consummate professional in handling my issues. When I posed a question that she didn't have an immediate answer for, she acknowledged the fact and proceeded to get the answer in a timely manner.
It is refreshing to find someone who doesn't know the correct answer to a question and just makes a "guess".
Jessica is a rare individual who is an advocate for the customer and makes one feel that they are a special and valued commodity.
Pilkington Competition hopefully recognizes Jessica as the asset that she is.
Thanks again Jessica for the "WOW" level of Customer Service that you provided me.
Dave