Scatt USA not responding

[denjak]

Hi Folks,
I recently bit the bullet and ordered a SCATT system. Ordered directly from scattusa.com on October 13th and I've heard nothing since. I've called, sent emails, and filled out the contact form. Anyone know if Scatt USA is having problems or if I just need to be patient? Tough to pay such a high price for hardware and get no response.

[Mk4Zero]

Any news yet? I’ve called them a few times the past week but no response from contact form to voice mail. Was considering just ordering a MX-W2 online but now your post makes me hesitant

[denjak]

Nothing yet. Just filed a chargeback.

[denjak]

Amazing. File a chargeback and get a response. The story was that they were out of stock, and expecting a new order later this week. They tell me that it should be shipping next week.

[colinlp]

There's been a regular supply with a UK seller for a few months now so maybe that's true and they've just had a run with whatever stock they had? An email to explain wouldn't have hurt though

[Mk4Zero]

As an update, I ordered through Shooting Sport Depot and it shipped from SCATT warehouse when it became available. I love that I have it but I don't love that I can't get it past calibration! I even purchased the SCATT foldable LED thing and it doesn't work with that in a variety of lighting situations